Troubleshooting

LINA doesn't appear on Gmail or Outlook

Confirm you're on the web version of Gmail or Outlook (not a desktop mail app), check that you're using a supported Outlook URL, and reload the page after installing the extension.

  • Confirm you're on the web version. not a desktop mail app like Apple Mail, Outlook for Mac/Windows, or Thunderbird
  • Supported Outlook URLs include outlook.office.com, outlook.live.com, and related Microsoft web mail domains
  • Try reloading the page after installing or updating the extension
Last updated: July 10, 2026

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