LINA Privacy Policy

1. Introduction

UniquelyND (“UniquelyND,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use LINA, LINA Lens, our browser extensions, websites, applications, assessments, reports, coaching tools, AI Playbooks, operating system services, and related offerings (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Account information
• Messages submitted for analysis
• Communication drafts
• Assessment requests
• Organizational information
• Role descriptions
• Uploaded content
• Feedback
• Customer support requests

Information Collected Automatically

We may automatically collect certain technical information, including:

• Browser type and version
• Device type
• Operating system
• IP address
• Usage activity
• Session information
• Error logs
• Performance metrics
• Feature usage statistics

Public Information

LINA Lens may analyze publicly available information supplied by the user or identified through user-requested analysis, including:

• Public websites
• Public business information
• Public social media content
• Public documents
• Public profiles

We do not guarantee the accuracy, completeness, or currentness of publicly available information.

3. Anonymous Accounts and Session Identifiers

Certain Services may be available before a user creates a traditional registered account.

To provide free analyses, manage usage limits, support product functionality, and prevent abuse, UniquelyND may create anonymous accounts, temporary identifiers, or session identifiers.

These identifiers:

• Allow us to process requests
• Maintain continuity between analyses
• Retrieve user results
• Support free and premium service limits
• Improve reliability and security

Anonymous identifiers are not intended to directly identify an individual.

If a user later creates a registered account, anonymous activity may be associated with that account.

4. How We Use Information

We use information to:

• Provide the Services
• Analyze communications
• Generate assessments and reports
• Deliver coaching and recommendations
• Authenticate users
• Manage subscriptions
• Improve system performance
• Detect fraud and abuse
• Provide customer support
• Measure product usage
• Develop new features
• Comply with legal obligations

5. AI Processing

The Services use artificial intelligence and third-party AI providers to generate analyses, interpretations, recommendations, coaching suggestions, reports, assessments, and other outputs.

Information submitted to the Services may be transmitted to AI providers solely for the purpose of generating requested results.

UniquelyND does not permit third-party AI providers to use customer content for model training where such controls are available.

We select service providers and configurations specifically intended to prevent customer-submitted content from being used to train general-purpose AI models.

AI-generated outputs may be inaccurate, incomplete, outdated, or incorrect. Users remain responsible for evaluating all outputs before relying upon them.

6. Data Storage, Redaction, and Retention

UniquelyND is designed to minimize the storage of personal communications whenever reasonably possible.

Communication content submitted for analysis may be processed temporarily to generate results.

Where communication content is retained, it is stored in a redacted format designed to remove, obscure, or replace sensitive information and personally identifiable details.

Analysis results may be reconstructed using a combination of:

• Redacted stored content
• User account information
• Browser cache
• Session data
• Authorized local application data

As a result, UniquelyND may be able to reproduce analysis results without permanently storing the original communication in its entirety.

We retain information only for as long as reasonably necessary to:

• Provide the Services
• Maintain user accounts
• Support product functionality
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will delete, anonymize, or securely dispose of it where reasonably practicable.

7. LINA Lens and Public Information Analysis

LINA Lens may analyze information that is:

• Publicly available on the internet
• Published on public websites
• Contained in public documents
• Included in public business profiles
• Supplied directly by the user

LINA Lens does not access:

• Private accounts
• Private communications
• Password-protected systems
• Restricted databases
• Non-public information

unless such information is intentionally provided by the user.

Users are responsible for ensuring they have the right to submit information for analysis.

8. Account Information

Registered users may have access to information associated with their accounts, including:

• Analysis history
• Assessments
• Reports
• Subscription information
• Preferences
• Saved resources

Users are responsible for maintaining the confidentiality of their account credentials.

9. Ownership of Data, Deliverables, and Intellectual Property

Users retain ownership of the information, content, documents, communications, files, and other materials they submit to the Services (“Customer Content”).

Subject to applicable law and this Privacy Policy, users grant UniquelyND the limited rights necessary to process, analyze, store, secure, and display Customer Content for the purpose of providing the Services.

Users retain ownership of:

• Their submitted content
• Their uploaded files
• Their communications
• Their account data
• Their organization-specific information
• Their custom configurations and settings

Where communication content is retained, UniquelyND may create redacted, anonymized, aggregated, transformed, or derived versions of that content for the purposes of improving, operating, securing, measuring, and developing the Services.

To the extent permitted by law, UniquelyND owns all rights, title, and interest in:

• Redacted and anonymized datasets
• Aggregated usage information
• Derived analytical data
• Product methodologies
• Frameworks
• Templates
• Prompt libraries
• Workflow architectures
• Operating system designs
• Taxonomies
• Assessment models
• Scoring systems
• Software
• Source code
• Product designs
• Documentation
• Trademarks
• Trade secrets
• Other intellectual property associated with the Services

Unless otherwise agreed in writing, use of the Services does not transfer ownership of UniquelyND’s intellectual property to any user or customer.

Customers may use reports, assessments, playbooks, operating systems, recommendations, and other deliverables generated for their own internal personal or business purposes, but ownership of the underlying methodologies, frameworks, templates, and platform technology remains with UniquelyND.

10. Research and Product Improvement

UniquelyND may use redacted, anonymized, aggregated, transformed, statistical, and derived information generated through operation of the Services for purposes including:

• Improving existing products and services
• Developing new products and services
• Improving assessment methodologies
• Enhancing communication analysis models
• Enhancing coaching frameworks
• Developing role and organizational frameworks
• Measuring product effectiveness
• Conducting internal research and analysis
• Improving system performance, reliability, and security

Such information will not intentionally include data that directly identifies an individual user, customer, employee, organization, or specific communication.

UniquelyND will not use customer-submitted content to train third-party general-purpose AI models.

All rights, title, and interest in research outputs, methodologies, aggregated findings, derived insights, and improvements resulting from such activities remain the exclusive property of UniquelyND.

11. Sharing Information

We do not sell personal information.

We may share information with trusted service providers that help us operate the Services, including providers for:

• Hosting
• Databases
• Authentication
• Analytics
• Email delivery
• Artificial intelligence services
• Customer support

We may also disclose information when required by law or when reasonably necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect rights and safety
• Investigate fraud or abuse
• Enforce our agreements

In the event of a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

12. Browser Extensions

Our browser extensions may request permissions necessary to:

• Access selected content
• Analyze highlighted text
• Retrieve message context
• Process user-submitted content
• Display analysis results
• Support extension functionality

Permissions are used solely to provide requested features.

We do not intentionally access unrelated content.

13. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Maintain sessions
• Authenticate users
• Remember preferences
• Improve performance
• Analyze usage
• Support security functions

Users may manage cookie preferences through their browser settings.

Certain features may not function properly if cookies are disabled.

14. Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

15. Children’s Privacy

The Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

16. International Users

Information may be processed and stored in countries other than the country in which you reside.

By using the Services, you acknowledge that information may be transferred to and processed in other jurisdictions that may have different privacy laws.

17. Your Privacy Rights

Depending on applicable law, you may have rights to:

• Access your information
• Correct inaccurate information
• Delete personal information
• Restrict certain processing activities
• Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

We may require reasonable verification of identity before fulfilling certain requests.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on our website with a revised effective date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

19. Contact Information

Questions regarding this Privacy Policy may be directed to:

UniquelyND
Email: privacy@uniquelynd.com
Website: https://uniquelynd.com